An agent that knows when to stop.

Akema is built so your team stays in control of what the agent says and does. Here is how.

Grounded, traceable and held back when unsure.

Agents answer from the sources you attach and follow your written instructions. They do not answer from anything else.

Mark a source as internal and it is never used in customer answers. Your team can still search it.

Each answer shows the source it came from and a confidence score, so it can be checked.

Below your confidence threshold, the agent holds the answer back and hands over instead of guessing.

Topics you choose, such as refunds or disputes, always go to a person.

Pause an agent or take over any conversation at any time.

In early access: the agent asks an authorized person before an action you configure, and waits.

Approvals, handoffs and replies are recorded with the conversation and the ticket.

Decide who answers, who approves and who manages agents and knowledge.

Tell us what your procurement or IT team needs and we will send the right documentation.