Now supporting customer conversations in 50+ languages Explore multilingual support →

Product

AI agentAnswers from your knowledge, in your customer's language. KnowledgeDocuments, FAQs, webpages and approved answers. Chat and telephonyWebsite chat, 3CX, email, messaging apps and an API. Inbox and ticketingHandoff, tickets, approvals and analytics.

Platform

Approval workflowsSign-off before refunds and changes AnalyticsWhat the agent resolved, and what is missing 50+ languagesRight to left for Arabic and Dhivehi Security and controlHow the agent knows when to stop
Meet the agentAsk Akema, the demo agent

Industries

Hospitality and travelBookings, late check-outs and urgent room issues. TelecommunicationsPackages, line faults and billing. Financial servicesApproved answers only. Sensitive requests to staff. Retail and ecommerceOrders, exchanges and delivery questions. Government and public servicesPermits, renewals and grievances.

Get started

Plans and pricingEarly access, prices at launch Book a demoSee it on your own questions Talk to salesEnterprise and custom setups
50+ languagesSpeak to customers in their language

Simple plans, per seat.

Try any plan free for 14 days, upgrade when you need handoff, telephony or more agents. Every plan includes the website widget and your knowledge base; Professional speaks all 50+ conversation languages.

Go

Start with AI-powered answers.

Early accessprices at launch

Start with Go
  • 1 AI agent
  • 1 team member
  • 500 AI messages a month for the workspace
  • Website chat widget
  • No Akema badge on your widget
  • Knowledge, 100 pages

Starter

Add human handoff and ticketing.

Early accessprices at launch

Start with Starter
  • Everything in Go
  • 2 AI agents
  • 5 team members
  • 2,000 AI messages a month for the workspace
  • Knowledge, 1,000 pages
  • Shared inbox and handoff
  • Ticketing, priorities and owners
  • Email, 1 inbox
  • Analytics

Growth

Recommended

Add voice calls and teams.

Early accessprices at launch

Start free trial
  • Everything in Starter
  • 2 to 10 seats
  • 5,000 AI messages a month for the workspace
  • 3 languages
  • Knowledge, 2,500 pages
  • Voice calls, 150 minutes a month
  • 3CX and telephony (early access)
  • AI summaries and suggested replies
  • Teams

Pro

Run a complete AI helpdesk.

Early accessprices at launch

Start with Pro
  • Everything in Growth
  • 5 AI agents
  • 50 team members
  • 15,000 AI messages a month for the workspace
  • Knowledge, 5,000 pages
  • Voice calls, 600 minutes a month
  • Email, 5 inboxes
  • API access

Enterprise

For larger teams and custom setups.

Custompriced with you

Talk to sales
  • As many agents as you need
  • Message volume set with you
  • Languages and voice minutes set with you
  • Approval workflows (early access)
  • Onboarding and a named contact
  • Custom integrations
  • Paid by invoice
Compare all plans
Capability Go Starter Growth Pro Enterprise
AI agents 1 2 2 5 Custom
Seats 1 5 2–10 50 Custom
AI messages a month 500 2,000 5,000 15,000 Custom
Knowledge pages 100 1,000 2,500 5,000 Custom
Website chat widget Included Included Included Included Included
Conversation languages All 50+ All 50+ 3 All 50+ Custom
Extra languages Included Included Add-on Included Custom
Voice languages Not included Not included 4 (more coming soon) 4 (more coming soon) Custom
Voice minutes a month Not included Not included 150 600 Custom
Human handoff and shared inbox Not included Included Included Included Available
Ticketing and priorities Not included Included Included Included Available
Analytics Not included Beta Beta Beta Beta
Business-hour SLAs Not included Included Included Included Available
Voice calls and telephony Not included Not included Early access Early access Early access
Email inboxes Not included 1 1 5 Custom
API access Not included Not included Not included Included Available
Approval workflows Not included Not included Not included Early access Early access
Onboarding and named contact Not included Not included Not included Not included Included

Akema is in early access. Prices are published at launch. Each plan has a minimum number of seats; AI messages and voice minutes are shared by the whole workspace. Analytics is in beta; approval workflows, voice calls and telephony are in early access.

Pricing questions

What counts as a message?

Messages are the replies the agent sends to your customers. Replies your team writes do not count. Each plan includes a monthly allowance, and your usage page shows what has been used.

Do I need a credit card to start?

Yes, to start the free trial. We verify the card and charge nothing until the 14 days end.

Is telephony included?

3CX and telephony are in early access on the Professional plan. Voice language coverage is narrower than chat, so confirm your languages before launch.

What does Enterprise add?

More agents, message volume set with you, approval workflows, onboarding, a named contact and customized integrations.

How does the free trial work?

Every plan starts with a free 14-day trial. We verify your card when it starts and charge nothing until it ends. Try it on your own questions, then keep the plan that fits.

Click me

Your support team,
ready for every conversation.

Create your first agent and bring faster, more consistent support to every customer channel.

Start free trial Book a demo →